shipping return

Shipping & Delivery Policy

  • Domestic orders are shipped through registered domestic courier companies. 
  • Orders are shipped within 3 working days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment subject to Courier Company norms. 
  • CLIMB FOODS Pvt. Ltd. is not liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company or postal authorities within 5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. 
  • Note: as we are working with a fake order tracking company, we cancel some COD orders as per the advice of the company. and orders with incomplete addresses also. 
  • Delivery of all orders will be done to the registered address of the buyer. 
  • Customers will receive emails and SMS for all order-related Information timely. 
  • CLIMB FOODS Pvt. Ltd. only ships products in India. Currently, International Shipments are not supported.

Return & Refund policy:

  • You just need to drop us a mail at hello@gladful.in mentioning that you want to return the product delivered with the reasonable proof. and you will get a revert within the next 3 working days.
  • The product should be unused/unopened and the request should be raised within 3 days of delivery.
  • Return shipment fees will have to be borne by the customer.
  • As soon as we get the product back, we will provide a refund within 8-10 working days.